Cancellation Policy

Our Cancellation Policy is highlighted below for your convenience and forms part of our full Terms & Conditions

CANCELLATION POLICY

• You may cancel free of charge up to 7 days before arrival and you will receive a full refund of all monies paid. Cancellation by You must be made in writing as soon as possible.
• You will be charged the total price of the reservation if you cancel within 7 days before arrival.
• We advise that you take out comprehensive travel insurance to cover cancellations. If You choose not to do so, then You accept responsibility for any loss that You may incur due to Your cancellation.
• The Owner would only ever cancel the reservation due to the Property becoming unavailable for reasons beyond Our control, such as, but not a complete list:
  1. Fire, flood, electrics, water, or structural problems.
  2. Illegal activity which renders the Property a crime scene.
• In these, or other circumstances, We would offer alternative dates to you, however if this is not possible for You, or unacceptable to You, the We will give a full refund of monies paid by You. Our liability would not extend beyond the refund.